Dog Herding Ball Push & Chase Outdoor Exercise Toy

Production time depends on the product and order quantity. As a general guide: sample lead time is 3–7 days for existing designs, 10–15 days for custom OEM samples. Mass production typically takes 20–45 days after sample approval.

Shipping time varies by method: express (3–7 days), air freight (7–12 days), sea freight (25–40 days to US/EU ports). We manage the entire logistics process — booking, consolidation, customs clearance, and final delivery — and provide real-time tracking updates at every stage.

→ See our Shipping & Freight Management services

We support multiple payment structures designed to protect your funds. The most common is a 30% deposit / 70% balance — the balance is released only after production is completed and your pre-shipment inspection passes. For larger orders, we can arrange Letters of Credit (L/C) or escrow services that hold funds until delivery and inspection conditions are met.

For first-time orders, we strongly recommend using Trade Assurance or escrow. Avoid Western Union or payments to personal accounts — these offer zero buyer protection. Since you pay the factory directly in our model, you maintain full visibility of every transaction.

→ Read our Legal Safeguard guide for contracts and payment protection

Absolutely. This is one of the most common situations for startups and small businesses — and it’s exactly where we add the most value. Our in-house engineers and industry-specific experts work with you to transform a product idea into a manufacturable design.

We can help with: product concept development, technical drawings and spec sheets, material selection (plastic injection, stamping, forging, PCB, etc.), packaging design, and prototype iteration. We’ve produced products for some of the largest brands and retail chains in the world, and we bring that same expertise to first-time founders.

→ Learn about our New Product Development service

We physically audit every factory before placing an order as part of our → Supplier Sourcing & Vetting service. Each audit is carried out through our dedicated → Factory Audit process, covering legal registration (business license, export license), production capability (equipment, capacity, workforce), and quality management systems. We confirm the supplier is a real manufacturer — not a trading company posing as a factory. Every audit results in a detailed report with a clear pass/fail recommendation, so you can make an informed decision before committing to any order.

Once production begins, we conduct independent inspections based on AQL 2.5 standards by default — this is included free of charge. Our quality control covers the full production lifecycle:

① Pre-Production Inspection (PPI) — Conducted after supplier approval and upon arrival of raw materials at the factory. We verify that materials, components, and production arrangements meet your specifications before manufacturing starts, preventing costly issues down the line. → Pre-Production Inspection

② During Production Inspection (DPI/DUPRO) — Carried out when 20%–50% of the order is complete. Our inspectors monitor the production line in real time, checking the first batch against your requirements, so any issues can be corrected while production is still in progress. → During Production Inspection

③ Pre-Shipment Inspection (PSI) — The final quality gate, conducted once your order is fully completed and at least 80% packed. Our third-party inspectors perform a thorough evaluation of randomly selected samples to confirm your products meet all specifications before they leave the factory. → Pre-Shipment Inspection

④ Container Loading Supervision (CLS) — The last checkpoint before shipment. We supervise the loading process to verify correct product quantities, secure packaging, proper container condition, and seal integrity — preventing short-shipping and transit damage. → Container Loading Supervision

If you require a higher inspection ratio or 100% one-by-one inspection, we can arrange that as an additional service. All inspection reports are delivered the same day through your personal online account, including findings, defect photos, and a clear pass/fail assessment.

Yes. We support both OEM (we manufacture strictly to your existing design, specs, and tech pack) and ODM (we help develop or modify the design before manufacturing). Customization options include product modifications, custom materials, logo printing, branded packaging, and private labeling.

For OEM projects, typical MOQs range from 500 to 2,000 units per SKU depending on complexity. For ODM (modifying an existing design with light customization), MOQs can be as low as 100–500 units. We manage the full process — from mold development to production monitoring — and follow your design standards strictly.

→ See how we handle Private Labeling & Custom Packagingv